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GDPR

Epikstudios’ DATA PRIVACY PROTECTION




What is GDPR?

The General Data Protection Regulation (GDPR) is data protection and privacy regulation within the European Union and the European Economic Area (EEA).

The goal of GDPR is to give individuals in the European Union control over their personal data and to unify data privacy and protections laws within the European Countries.

What are Personal Data under GDPR?

‘Personal Data’ means any information relating to an identified or identifiable natural person (‘data subject’).

‘Personal Data’ means any information relating to an identified or identifiable natural person (‘data subject’).

By this website we want to make more familiar to you how we collect your personal data, what we collect and why we do so, how we use your personal data and the rights you have about it.

Personal data we collect

We can divide the data we collect into three groups.
1. Data you provide us.
• Contact information (such as full name and email address)
• Profile information (such as age or gender or photograph)
• Your messages to the Service (such as chat logs and player support tickets)
• Other data you choose to give us

2. Data we collect automatically.
• Data about your account and in game progress
• Your IP address and mobile device identifiers (such as your device ID, advertising ID)
• Data about your device, such as device producer, model, operating system and language
• General location data like country or city name
• Data about your use of the Service, such as gameplay data and your interactions with other players inside the games

3. Data we collect from our partners.
• Data we receive if you link your Facebook account with our game
• Data to fight fraud (such as refund abuse in games or click fraud in advertising)
• Data from platforms that the games run on
• Data for advertising and analytics purposes, so we can provide you a better Service

4. Why do we collect your data?
For sure this is first question you wish to ask us. First of all this is necessary to make the game work (create accounts and allow you to play our games, including verifying your payments).
All the time we want to make our games more suitable for our players. We are using also your data to develop and improve our games and player experience, respond to your questions and provide player support, manage our relationship with you, enable you communication with other players.
We may show you personalized advertisements adjusted to your preferences or needs and to keep our services safe and fair by analyze and monitor your use of our games, social feature, automatic chats moderation, taking actions against fraudulent or misbehaving players. In all of the above cases we may analyze, profile and segment all collected data.

How do we protect your personal data under the GDPR?

· Protecting personal data using appropriate technical and organization measures
· Notifying authorities of personal data breaches
· Obtaining appropriate consents for data processing
· Keeping records detailing data processing
· Training privacy personnel and employees
· Auditing and updating our data policies
· Employing a Data Protection Officer

What are your rights under the GDPR?

You can exercise your rights by submitting request to our support team through the game FAQ.

Your rights under the GDPR include among others the following:
• Review your personal data
If you request, we will provide you a copy of your personal data in an easy to access electronic format. For request use the options provided in the game settings, please follow detailed instruction how to request your data:
• Erase your personal data

You can erase your personal data any time. Please be advised that by deleting your personal data, all game progress will be terminated. Please be advised also that after removing our game from your device we may have problem with 100% identity verification. Before erase your personal data request, please do not remove our game.

Copies of some material (example: log records) may remain in our database for some time, please visit our Privacy Policy for more details.
• Opt-in or opt-out of marketing emails

You may opt-in or opt-out of receiving materials, as marketing emails from us by options provided in the game Settings, Edit Profile edit. Please follow the instructions:
• Correct your personal data
• Transfer your personal data
• Object to certain processing activities
• Restrict of processing under certain circumstances
• Opt-in or opt-out of tailored advertising

Who can see your data?

Apart from Epikstudios, your data can be accessed by others, like other players, our partners, public authorities in response to lawful requests in some particular situations.

International Data Transfers

Epikstudios may share information internally within our family of companies or with third parties. Information collected within the European Union and European Economic Area (“EEA”) may be also transferred to countries outside of the EU or EEA for the purposes described in our Privacy Policy.

Epikstudios as joint data controllers

We collect and process your data responsibly and we are always ready to provide assistance in all issues through the Customer Support.

Data Protection Officer

Epikstudios has a Data Protection Officer (DPO) who is the person at Epikstudios responsible for all matters related to data protection and privacy matters.
You can reach Epikstudios’ DPO at the aforesaid email addresses or mailing address.

Contact

If you have any questions relating to this Agreement or need support of any kind in relation to the Site or the Service, you are welcome to contact us with any query at support@epikstudios.net